Skip to content

    Privacy Policy

    The MCS Group, Inc. is committed to protecting your privacy, because we base our business on the trust you place in us. This policy describes our practices regarding personal and account information collected through our website.

    In this policy, "personal and account information" means your name, company name, account number, address, telephone number and e-mail address. It also includes any other information that personally identifies you such as your industry, the number of employees at your company and order history. "We" and "us" means The MCS Group, Inc. as well as its affiliated companies.

    We reserve the right to modify this privacy policy from time to time.

    You should visit our website periodically to review any changes.

    How much information must I share?

    The amount and type of information we collect from you depends on your activities and use of our website.

    Below, we explain what information we collect.

    When you browse our Web site

    IP address - We collect your IP address to measure our website traffic and to help provide a relevant shopping experience.

    Referral website - If you come to our website via a link, we collect the location of the link that referred you.

    Browser type - We collect information about the browser you are using to help optimize our website for visitors.

    Movements through our website - We keep track of pages you visit to help provide you with a more personalized experience.

    When you register with The MCS Group, Inc.

    We collect your user name, password and e-mail address to protect your MCSDirect account. You can help us ensure your privacy by not sharing your user name or password.

    When you communicate with us through our website

    We collect your e-mail address and the other information you provide in order to respond to your communication.

    Is my personal or account information used for any other purpose?

    We may use your personal and account information to provide products or services you have requested, respond to a communication from you, contact you and as otherwise described in this policy.

    We may occasionally send you promotional or service information. If you do not wish to receive this information, you may opt out of future communications by following the instructions in the e-mail or by contacting your account manager.

    We may also analyze and act upon your personal and account information as part of our standard business practices. We occasionally purchase from third parties commercial information such as company size, number of employees and annual sales of other companies. We may use this commercial information along with your personal and account information to customize our offerings to you, as well as for our internal use.

    In addition, in order to measure how we are doing and to better understand how we can improve our service offerings, we or one of our service providers or strategic partners may contact you by telephone or e-mail and solicit your participation in research.

    If you become our customer, we may send you updates on important information about our company and services.

    Will my personal and account information be provided to any other party?

    We restrict access to your personal and account information to those who need access to use it as set forth in this policy. Only authorized personnel are permitted to see your MCSDirect account password. Your other personal and account information may be disclosed to third parties in limited circumstances. For example, we may share your personal and account information with our service providers and strategic partners and with suppliers and other entities involved in transactions you have initiated. We may disclose your personal and account information to respond to subpoenas, court orders or other legal process, as required by law, or to establish or exercise our legal rights or defend against legal claims. Your personal and account information may also be disclosed in connection with a sale of some or all of our business or a merger with another company.

    How do you protect my personal and account information?

    We use 128-bit encryption technology and Secure Socket Layers (SSL) in all areas where your personal and account information is required. Our website is certified by VeriSign, which verifies that our website is authentic and that we use SSL security.

    In addition, your personal and account information and transaction history are kept behind our firewall on separate servers. All transaction information is processed under encrypted channels, although you may choose unencrypted processing.

    To read our white paper on the measures we take to ensure your privacy, click here.

    How can I correct inaccurate information?

    You may correct some personal and account information maintained in your MCSDirect account through your MCSDirect account. To correct other information, please contact your account manager