Partners in Productivity

Mission Driven. People Focused.

At MCS Group, we blend 40+ years of experience with personalized care. Partner with us for solutions that are as distinctive as your business needs, built on trust and mutual success.

Meet Our Team

We’re Partners, Not Providers.

We’re more than just an outsourcing company; we are a reliable and knowledgeable partner with a legacy of innovation, revitalizing your management systems for sustained business success.

Productive

Efficient and Economical

Our team conducts assessments of your processes, proposing technology-driven solutions rooted in over 40 years of experience to streamline workflows and improve your bottom line.
Accountable

Actionable and Measurable

Our team ensures the best service by clarifying expectations. We work closely with your stakeholders to define SLAs and schedule strategic quarterly reviews of your account, embodying transparency and unparalleled service quality.
Reliable

Dedicated and Dependable

With industry-leading retention rates, our team exemplifies dedication and dependability. We go above and beyond in delivering our services, backed by cross-training programs and management support — ensuring reliability every step of the way.
Trustworthy

Honest and Loyal

Entrusted by prominent insurance carriers, corporations, law firms, and government bodies, we guide processes and safeguard data meticulously. Our high ethical standards and comprehensive security measures ensure the confidence you need to transfer your risk to our team.
Nimble

Fast and Flexible

Our adaptive program molds to your unique needs. Recognizing the necessity for flexibility in your operations, we offer customizable services without the dread of sky-high fees, ensuring a partner ready to pivot as your business landscape evolves.
Experienced

Educated and Consultative

As a leading outsourcing company with over 40 years in the litigation and management industry, MCS Group has retrieved millions of records, serving thousands of clients nationwide. Our seasoned team is poised to deliver insightful consultations and tailored solutions.
Responsive

Available and Enthusiastic

We uphold strict response time protocols and ensure a support-rich environment for our clients. With a team readily accessible and fervently working towards solutions, you’re never left in the lurch, but rather, met with enthusiastic and timely support.

Efficient and Economical

Our team conducts assessments of your processes, proposing technology-driven solutions rooted in over 40 years of experience to streamline workflows and improve your bottom line.

Actionable and Measurable

Our team ensures the best service by clarifying expectations. We work closely with your stakeholders to define SLAs and schedule strategic quarterly reviews of your account, embodying transparency and unparalleled service quality.

Dedicated and Dependable

With industry-leading retention rates, our team exemplifies dedication and dependability. We go above and beyond in delivering our services, backed by cross-training programs and management support — ensuring reliability every step of the way.

Honest and Loyal

Entrusted by prominent insurance carriers, corporations, law firms, and government bodies, we guide processes and safeguard data meticulously. Our high ethical standards and comprehensive security measures ensure the confidence you need to transfer your risk to our team.

Fast and Flexible

Our adaptive program molds to your unique needs. Recognizing the necessity for flexibility in your operations, we offer customizable services without the dread of sky-high fees, ensuring a partner ready to pivot as your business landscape evolves.

Educated and Consultative

As a leading outsourcing company with over 40 years in the litigation and management industry, MCS Group has retrieved millions of records, serving thousands of clients nationwide. Our seasoned team is poised to deliver insightful consultations and tailored solutions.

Available and Enthusiastic

We uphold strict response time protocols and ensure a support-rich environment for our clients. With a team readily accessible and fervently working towards solutions, you’re never left in the lurch, but rather, met with enthusiastic and timely support.

Diversity Supplier

Certified Women-Owned Business

MCS Group proudly stands as a Women’s Business Enterprise (WBE), accredited by the Women’s Business Enterprise National Council (WBENC). This certification not only highlights our commitment to diversity but also reinforces our dedication to fostering inclusive and innovative solutions — including MCS Group’s internal emphasis and corporate accountability toward diversity.

By collaborating with a women-owned entity like MCS Group, major U.S. corporations, insurance firms, higher education institutions, law firms, and government agencies demonstrate their commitment to nurturing diversity.

Partner With Us

Trusted Relationships

People-First Approach

At MCS Group, relationships are central to our operations. We treat every client as a unique partner, offering solutions customized to your specific needs. Our independent stance as a national outsourcing provider free from venture capital influence ensures that our dedication to our mission and people remains steadfast and genuine.

Meet the Team

Nationwide Reach, Personal Touch

Explore our regional offices across the U.S. Each location embodies our commitment to combining a strong national presence with a personal, small business touch.

Philadelphia, PA

Mid-Atlantic Region
1601 Market Street Suite 800
Philadelphia, PA 19103
800.473.5003

Newark, NJ

Northeast Region
375 McCarter Highway Suite 301
Newark, NJ 07114
800.546.3480

Pittsburgh, PA

Ohio Valley Region
601 Grant Street Suite 210
Pittsburgh, PA 15219
800.559.5895

Chicago, IL

Midwest Region
17 E Monroe Street Suite 329
Chicago, IL 60603
866.498.4822

Miami, FL

Southeast Region
6303 Blue Lagoon Drive Suite 400
Miami, FL 33126
800.308.8908

Houston, TX

Southwest Region
6701 Highway Blvd, Suite 208
Katy, TX 77494
281.612.1801

Santa Ana, CA

Western Region
540 North Golden Circle Drive Suite 300
Santa Ana, CA 92705
714.647.0478

Boston, MA

Northeast Region
92 State Street 8th Floor
Boston, MA 02109
857.930.4585

Ready for Unmatched Efficiency?

Partner with MCS Group, a transformative outsourcing company, and turn your experience, integrity, and innovation into your competitive edge.