MCSDirect MCS Record RetrievalMCSDirect is a proprietary software designed to offer the most efficient and economical electronic document management system in the industry. It is designed to streamline the entire process from initial ordering through digital delivery. In addition, MCSDirect provides an array of valuable tools to improve document management in order to save you time and money reviewing records and transcripts.


How it Works:


Our online ordering system provides auto-fill features, access to our database of record providers, as well as the library of our custom HIPAA compliant authorization forms. Authorization forms can be completed, scanned, and attached during the ordering process.


Statuses of all requests are available online, which allows you to view all notes and phone calls regarding your requests. You may search and alter your requests using your file number, claim number, or claimant name. Status updates are communicated electronically by your designated MCS Representative.


Once the records are obtained, our Quality Control Department will check them thoroughly and provide you with our Quality Guarantee, assuring completeness and accuracy. All records are scanned to a PDF or TIFF format and hosted in our secure repositiory where you can do the following:

  • Review
  • Print
  • Bookmark
  • Tag
  • Highlight
  • Annotate
  • Redact
  • Bates Number
  • OCR
  • Download
  • Personal foldering system
  • Allow access to authorized experts
  • Document sharing among colleagues
  • Upload other relevant records to repository

You will be notified by email when the records are available. They can be viewed from any internet browser 24/7.


Directdep is a feature of MCS Direct that supports our deposition services. It allows users to login, schedule depositions, obtain status, review transcripts and download your documents through directdocs. 


Request a demo.



Benefits Include:

Access critical documents and records in seconds 
24 hours a day, 7 days a week

Easy-to-use, secure web based system 
Supports high-volume record procurement

Powerful, intelligent features to locate exactly what you need

Share and work on documents with multiple parties at the same time

Easily update and integrate new records and information

Submit Records Request
Schedule a Deposition



Login to MCS Direct

Register for MCSDirect

For more information, download our brochure.