PHILADELPHIA – February 27, 2018 – The MCS Group, Inc., a national provider of outsourcing solutions, today announced that it has achieved a Relativity Blue-level Best in Service designation for exceptional customer service for Relativity end users.
This marks the second year MCS has received the Relativity Blue-level designation. MCS is known for the delivery of best-of-breed software solutions and services for all stages of the EDRM with a secure data center in Philadelphia.
“We are thrilled to receive this designation from Relativity for the second year,” said Stephen Ehrlich, CIO of The MCS Group Inc. “Our team of experts work hard to ensure our clients have the best technology and customer service in a secure environment. Receiving this designation further showcases that our efforts and services are recognized by leaders in this space.”
Relativity Best in Service partners demonstrate their expertise and experience hosting projects on the platform through a voluntary audit. Relativity evaluates individual data centers in three areas: technical infrastructure, customer service and product expertise. Additionally, Best in Service partners meet a set of requirements for duration as a hosting partner, size of Relativity installations and core Relativity certifications.
Blue-level providers manage data centers that adhere to high standards of service and are designed to provide a quality Relativity experience.
“It’s great to again congratulate The MCS Group on achieving Relativity Best in Service status,” says George Orr, vice president of customer success and support at Relativity. “They continue to prioritize a great customer experience, technical expertise and high-performance standards for their Relativity offering.”
To learn more about MCS’s Best in Service offerings, visit www.themcsgroup.com.
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About The MCS Group, Inc.
The MCS Group, Inc. (www.themcsgroup.com), a certified Women’s Business Enterprise, is a nationally recognized provider of outsourcing services and known for its excellence in service. For more than three decades, The MCS Group has served law firms, insurance companies, corporations, government agencies and educational institutions with cutting-edge technology and a comprehensive breadth of services, including records retrieval and analysis deposition, eDiscovery, facilities management and back-office solutions to help increase productivity while reducing operational costs.
At Relativity, we make software to help users organize data, discover the truth and act on it. Our eDiscovery platform is used by more than 13,000 organizations around the world to manage large volumes of data and quickly identify key issues during litigation, internal investigations and compliance projects. Relativity has over 160,000 active users in 40+ countries from organizations including the U.S. Department of Justice, more than 70 Fortune 100 companies and 199 of the Am Law 200. Relativity’s cloud solution, RelativityOne, offers all the functionality of Relativity in a secure and comprehensive SaaS product. Relativity has been named one of Chicago’s Top Workplaces by the Chicago Tribune for seven consecutive years. Please contact Relativity at email@example.com or visit http://www.relativity.com for more information.
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