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Correspondence Management
Why outsource Correspondence Management?
MCS provides and supervises fully trained employees to perform the tedious function of photocopying on your premises. We will respond to requests for production of documents from outside parties in a timely efficient manner. Services for requests from outside requestors come at no cost to you as all costs of production are the responsibility of the requesting party. Copying for internal needs can also be provided at no cost or considerably discounted.

MCS Correspondence Management service offers:

  • Seamless transition from your previous staff or copy service to MCS…we specialize in cleaning up backlogs quickly and efficiently
  • Detailed tracking and diary system for all files that we scan or copy. 
  • At your request, MCS can provide and maintain the equipment and supplies necessary to complete the job
  • Flexibility: we can provide full-time or part-time/flexible scheduled staffing
  • Site Management: We pride ourselves in providing associates who provide superior service. Our site managers utilize our patented tracking system to monitor the productivity and service provided by our associates.  

Retrieve
Your office receives requests from outside sources for copies of your business records. MCS will retrieve the record from the file, capture the pertinent information, and mail copies to the requestor in a time frame of your choosing. We will bring our copy equipment to your office at a previously scheduled appointment and copy all the requests in a timely manner. The request will be logged to our proprietary logging system.  

Capture
MCS will use state of the art capture technology to convert your paper documents to digital format. Our capture process can be customized to integrate into your existing document management process, or we can advise your staff on how to create a document workflow process.  

Deliver
All records are mailed in a secure manner to ensure patientconfidentiality and compliance with HIPAA regulations.Billing for our services is at no cost to your office. Wewill bill the requesting party for all services rendered.  

 

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